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Oxford AQA IAL Psychology

Quick Lesson # 1 – Multistore Model of Memory

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AO1 (Description)

ResearchersAtkinson and Shiffrin (1968) proposed the multistore model of memory (MSM).
Definition of MSMThe model proposes memory as a stage-wise system comprising three unitary, structurally distinct stores:
1. sensory register (SR),
2. short-term memory (STM) and
3. long term memory (LTM);

with information transferred between them via the controlled processes of 

1. attention (from SR->STM), 
2. maintenance/elaborative rehearsal (to maintain in STM/transfer to LTM), and 
3. retrieval (from LTM->STM).
SR CapacityThe sensory registers or modalities (eyes, ears, nose, tongue and skin) have a very high capacity.

Sperling (1960) demonstrated this using a partial report technique; participants could recall most letters from a cued row, indicating the entire iconic store was initially available but decayed rapidly.
SR DurationDuration is extremely brief. 

Sperling (1960) found iconic memory lasts ~0.5 seconds, while Darwin et al. (1972), using a similar auditory method, found echoic memory lasts up to 3 seconds before decay.
SR CodingCoding is modality-specific, maintaining information in its original sensory form (e.g., iconic for visual, echoic for auditory, haptic for touch).
STM CapacityCapacity is limited. 

Jacobs (1887) used a digit span technique to establish a capacity of 5-9 items. Miller (1956) refined this, proposing a capacity of 7±2 chunks of information.
STM DurationDuration is short without rehearsal. 

Peterson & Peterson (1959) prevented rehearsal of trigrams with a counting task; recall fell to <10% after 18 seconds, demonstrating rapid STM decay.
STM CodingCoding is predominantly acoustic. 

Conrad (1964) showed participants visually presented consonants; recall errors were based on sound (e.g., confusing ‘V’ for ‘D’), proving information was encoded acoustically in STM.
LTM CapacityLTM capacity is considered essentially unlimited, with no known upper bound on the amount of information that can be stored permanently.
LTM DurationDuration can be permanent. 

Bahrick et al. (1975) tested graduates’ memory for classmates; participants showed ~80% recognition accuracy after 48 years, demonstrating very long-term duration.
LTM CodingCoding is primarily semantic. 

Baddeley (1966) presented word lists; after 20 minutes, recall was worse for semantically similar words, indicating LTM uses a meaning-based code.

AO3 (Evaluation)

Case Study SupportPoint: One strength is supporting evidence from neuropsychological case studies of patients with brain damage.

Evidence: For example, patient KF (Shallice & Warrington, 1970) had poor STM capacity but intact LTM, while patient HM (Scoville & Milner, 1957) could not form new LTMs but had a normal STM span.

Explanation: This dissociation suggests that STM and LTM are physically separate stores, as damage to one store impairs its function while leaving the other store unaffected, which is a core claim of the MSM.

Link: This increases the validity of the model, as it shows the proposed memory stores have a biological basis in the brain.
Brain Scan EvidencePoint: A further strength is the support from modern brain-scanning techniques.

Evidence: Squire et al. (1993) used PET scans and found that the hippocampus was active during LTM tasks, while the prefrontal cortex was active during STM tasks.

Explanation: This provides physical, objective evidence that different brain regions are responsible for short-term and long-term storage, strongly supporting the MSM’s view of separate stores.

Counterpoint: However, these scans also show that many brain areas are active simultaneously during memory tasks, which contradicts the MSM’s simple, linear view and instead supports more complex models like the Working Memory Model (WMM).

Link: Therefore, while this evidence supports the idea of separate stores, it also challenges the model’s validity by suggesting the process is more interactive than the MSM proposes.
Challenge from WMM ModelPoint: A major weakness is the challenge posed by the WMM from Baddeley and Hitch (1974).

Evidence: The WMM replaced the unitary STM store with a multi-component system (e.g., central executive, phonological loop) that is active and processes different types of information simultaneously.

Explanation: Research for the WMM shows that people can perform two visual or two verbal tasks at the same time poorly, but one visual and one verbal task well. This contradicts the MSM, which sees STM as a single, passive store that would be overwhelmed by any dual-task, regardless of the type.

Link: This significantly challenges the validity of the MSM’s conceptualisation of STM, suggesting it is an inaccurate and oversimplified explanation.
Challenge from Flashbulb Memory PhenomenonPoint: One weakness is the existence of flashbulb memories, which the MSM cannot easily explain.

Evidence: Flashbulb memories are highly detailed and vivid ‘snapshots’ of emotionally significant events (e.g., where you were during a major news event) that seem to bypass the need for prolonged rehearsal to enter LTM.

Explanation: According to the MSM, transferring information to LTM requires sustained rehearsal in STM. Flashbulb memories, however, are formed instantly due to high emotional arousal, suggesting there are alternative routes to LTM that the model does not account for.

Link: This reduces the validity of the MSM, as it shows the model is an oversimplification and cannot explain all memory phenomena.

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AQA A-Level Psychology

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In this lesson I have explained the concepts related to the first subtopic of unit 1 of AQA GCSE/IGCSE psychology. I have also explained how you can answer various AO1 and AO2 questions for the same, including practice and past paper questions. It includes a full 6-marker scenario based question as well.

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Oxford AQA IAL Psychology

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In this lesson I have explained how you can answer various AO1, AO2 and AO3 questions for the January 2025 PS01 Psychology Paper 1 – Section A. It includes a full 20-marker essay discussion with a situation/scenario at the end.

Since past papers are not freely available for this topic, taking this lesson should help you structure your answers, organise them and meet top-band assessment requirements in the paper.

This lesson should be equally useful to UK AQA students as memory is an important topic for the UK syllabus as well.

The video lesson is available below and the answer outlines I have written in it are available as a free PDF download here-

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In this lesson I have explained how you can answer A01 and A02 short answers for your first topic in AQA psychology – memory, specifically, the sub-topic of multi-store model (MSM). Taking this lesson should help you understand how to structure your answers, organise them and meet top-band assessment requirements in the paper.

Given the overlap between the UK AQA and International AQA curriculum, this lesson should help GCE students as well.

The video lesson is available below and the answers I have written in it are available as a free PDF download here-

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Given the overlap between the UK AQA and International AQA curriculum, this lesson should help GCE students as well.

The video lesson is available below and the answers I have written in it are available as a free PDF download here-

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